Production time
Before your order ships it needs to be made. Every product is pressed to order — allow the following production times before shipping begins:
| Product Type | Production Time |
|---|---|
| Mugs | 1–3 business days |
| T-shirts and tops | 1–3 business days |
| Tote bags | 1–3 business days |
| Cushions | 2–3 business days |
| Combined or larger orders | 2–3 business days |
Production time does not include shipping time. During peak seasons (Christmas, Mother’s Day, Valentine’s Day) allow additional production time.
Shipping options and delivery times
We currently ship within Canada only. We do not offer local pickup — all orders are shipped directly to your door.
| Delivery Zone | Carrier | Estimated Delivery |
|---|---|---|
| Greater Toronto Area | UniUni | 1–3 business days after dispatch |
| Ontario (outside GTA) | Canada Post | 3–5 business days after dispatch |
| Canada-wide | Canada Post | 5–7 business days after dispatch |
Delivery times are estimates and not guaranteed. Delays may occur during peak seasons, holidays or due to carrier disruptions outside our control.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order weight. You will see the exact shipping cost before completing your payment.
Free shipping promotions are applied automatically at checkout when available — follow us on Instagram for updates on current offers.
Order tracking
Once your order has been dispatched you will receive a shipping confirmation email with your tracking number and a link to track your delivery.
GTA orders (UniUni): Track at uniuni.com
Canada-wide orders (Canada Post): Track at canadapost.ca
If you have not received a tracking email within 3 business days of placing your order, please check your spam folder first — then contact us.
Incorrect delivery address
Please double-check your delivery address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an address error after placing your order, contact us immediately at hello@printmyvibe.ca — we will do our best to correct it before dispatch.
Lost or delayed orders
If your tracking shows no movement for more than 5 business days or your order has not arrived within the estimated timeframe, contact us and we will investigate with the carrier on your behalf.
If an order is confirmed lost by the carrier we will reprint and reship at no additional cost to you.
Damaged in transit
If your order arrives damaged, please photograph the packaging and the product and email us within 7 days of delivery. We will arrange a reprint or refund promptly.
We track every order and care about every delivery. If something goes wrong — we’re on it.